Human Resource Management 2018

Cross‐level effects of support climate: Main and moderating roles

Riki Takeuchi¹; Sean A. Way²; Amy Wei Tian³

¹ The University of Texas at Dallas · ² Monash University · ³ Curtin University

Abstract

Using a sample composed of 701 food and beverage managers nested in 120 units and 40 Asian hotel properties, in the current study we investigated the effects of unit high‐performance work system (HPWS) use and unit support climate on individual unit members' human resource outcomes (job performance behaviors: in‐role and organizational citizenship behaviors). The results support the hypothesized relationships among unit HPWS use, unit support climate, individual affective commitment, and individual job performance behaviors. The current study's findings illuminate the ways (e.g., mediation and moderation) in which the unit support climate advances positive organizationally relevant individual‐level human resource outcomes. Findings, implications, and limitations as well as avenues for future research are discussed.

DOI

10.1002/hrm.21891

Sources

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