← Search Human Resource Management 2007 HR Managers as toxin-handlers: The buffering effect of formalizing "soft" responsibilities Isabel Metz; Carol T. Kulik; Christina Cregan; Michelle Brown Sources openalex Cite APA 7 MLA 9 Chicago (author–date) Harvard Elsevier Harvard (JFE, JBF…) The Accounting Review Academy of Management American Marketing Association INFORMS (Management Science) Copy citation Copied ✓