Journal of Applied Psychology 1996

A field experiment examining the effects of membership in voting majority and minority subgroups and the ameliorating effects of postdecisional voice.

James E. Hunton; Kenneth H. Price¹; Thomas W. Hall²

¹ The University of Texas at Arlington · ² Department of Accounting

Abstract

This field study used 80 employees of a data-processing firm to examine the consequences of membership in voting majority and minority subgroups after implementation of a decision and the ability of postdecisional voice to ameliorate the negative consequences of membership in the voting minority. In the absence of postdecisional voice, employees in the minority subgroup perceived the decision process as less fair, were less satisfied with the decision outcome, reported lower levels of task commitment, and produced 41% less output than employees in the voting majority subgroup. Following postdecisional voice, employees in the voting minority subgroup reported improved perceptions of fairness and task commitment, and their output increased by 34%. Postdecisional voice had no detectable effect on employee satisfaction with the decision outcome.

DOI

10.1037//0021-9010.81.6.806

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