MIS Quarterly 2002

A Representational Scheme for Analyzing Information Technology and Organizational Dependency1

John Tillquist¹; John Leslie King²; Carson Woo³

¹ University of California, Riverside · ² University of Michigan–Ann Arbor · ³ University of British Columbia

Abstract

This paper presents a new representation methodology, dependency network diagrams (DNDs), which enables the essential elements governing organizational relations to be captured, communicated, and evaluated under changing conditions. By depicting important features of organizational relations, information systems can be designed explicitly for control and coordination of organizational activities. The rules and construction algorithm for DNDs are presented and applied to a case study of a Canadian automobile insurance company. Analysis of the case reveals how IT was used to create strategic change within the Canadian vehicle repair market.

DOI

10.2307/4132322

Sources

openalex

Cite

APA 7 MLA 9 Chicago (author–date) Harvard Elsevier Harvard (JFE, JBF…) The Accounting Review Academy of Management American Marketing Association INFORMS (Management Science) Copy citation Copied ✓