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MIS Quarterly 1991

Is Office Productivity Stagnant?

Raymond R. Panko

University of Hawaii System

Abstract

Has office productivity been stagnant in recent years, despite massive spending on information technology (IT)? This concern has been raised in both academic publications and the business trade press. This article examines the basis for that concern, which, if true, would have profound implications for both IT researchers and practitioners.

DOI
10.2307/249380
Sources
openalex

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