Production and Operations Management 1992
THE QUALITY REVOLUTION
Abstract
Our understanding of quality has undergone great changes over the last decade, propelled forward by the quality paradigm that has evolved in Japan. This paradigm has rendered obsolete the traditional quality‐cost trade off model. I outline the key elements responsible for forcing a new understanding of quality‐cost relationships.
- DOI
- 10.1111/j.1937-5956.1992.tb00343.x
- Sources
- openalex