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Production and Operations Management 2003

APPLYING SCENARIO‐DRIVEN STRATEGY TO INTEGRATE ENVIRONMENTAL MANAGEMENT AND PRODUCT DESIGN

Hamid Noori1; Chialin Chen2

1 Wilfrid Laurier University · 2 Queen's University

Abstract

The successful development of breakthrough products with environmental attributes can not only create competitive advantage through operations excellence but also benefit the environment. This paper proposes a comprehensive scenario‐driven method with detailed implementation steps for planning and developing breakthrough products with environmental attributes. A case study based on the development process of biotechnology products is presented to show the applications of the method and the resulting importance of flexibility as a key ingredient in operations strategy. The paper also discusses various operational, marketing, technological, economic, and environmental issues concerning the development of biotechnology products, an area that could have a significant impact on both human health and the natural environment.

DOI
10.1111/j.1937-5956.2003.tb00208.x
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