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Journal of Financial Economics Vol. 185 2026

The decline of branch banking

Rajesh Narayanan1; Dimuthu Ratnadiwakara2; Philip E. Strahan3,4

1 Louisiana State University · 2 Federal Reserve Bank of Richmond · 3 Boston College · 4 National Bureau of Economic Research

open access

Abstract

We study branch openings and closures in U.S. banking. Both are concentrated where depositors are rate-sensitive and place less value on physical access, patterns driven by financially sophisticated households with greater digital adoption. The effects are strongest for large banks, with lending playing a lesser role. Incumbents retain branches where depositors are less sensitive and more reliant on proximity; entrants avoid such markets because sticky customers are difficult to attract. The Pandemic accelerated closures while allowing banks to retain deposits through online channels. Overall, depositor sophistication — through rate sensitivity and reduced branch reliance — drives modern branch restructuring.

DOI
10.1016/j.jfineco.2026.104383
Volume
185
Pages
104383
Language
en
Sources
crossref openalex

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