Knowledge that Transforms
To make high-quality research more accessible and easier to explore.
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A psychologist looks at salary administration
Telling the benefit story
Value assurance—A hidden management development tool
The need for politically sophisticated managers
Programmed learning—A progress report
The territory and skill of the administrator
Managing for results
It’s important to set clear goals and to set priorities for the dollars we spend.... It’s important to measure results so that we know we’re doing our job. It’s also important to measure results to determine whether or not the taxpayers’ money is being spent wisely.... And when we find wasteful spending, we work to eliminate it. When we find a program that is making a significant difference, we work to enhance it.