Retail patronage behavior and shopper typologies: a replication and extension using a multi-format, multi-method approach Jaishankar Ganesh; Kristy E. Reynolds; Michael G. Luckett Journal of the Academy of Marketing Science 2007 35(3), 369-381
The chain from customer satisfaction via word-of-mouth referrals to new customer acquisition Florian v. Wangenheim; Tomás Bayón Journal of the Academy of Marketing Science 2007 35(2), 233-249
The dynamic nature of survival determinants in e-commerce Ralitza Nikolaeva Journal of the Academy of Marketing Science 2007 35(4), 560-571
Low price signal default: an empirical investigation of its consequences Sujay Dutta; Abhijit Biswas; Dhruv Grewal Journal of the Academy of Marketing Science 2007 35(1), 76-88
Consumer online privacy concerns and responses: a power–responsibility equilibrium perspective May Lwin; Jochen Wirtz; Jerome D. Williams Journal of the Academy of Marketing Science 2007 35(4), 572-585
Customer-based corporate reputation of a service firm: scale development and validation Gianfranco Walsh; Sharon E. Beatty Journal of the Academy of Marketing Science 2007 35(1), 127-143