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The Effects of Incentive Scheme and Task Difficulty on Employees' Altruistic Behavior Outside the Firm

Contemporary Accounting Research 2020 37(3), 1512-1535
Employer‐sponsored opportunities for altruism outside the workplace can improve employee engagement and passion within the firm, enhance the firm's corporate visibility, and improve its recruitment. There is limited understanding of whether and how a firm's management control system on employees' daily tasks can influence employee willingness to engage in altruism outside the workplace. In this study, we investigate via an experiment how the incentive scheme (tournament vs. piece rate) on employees' daily tasks interacts with the difficulty level of these tasks (low vs. high) to affect employees' altruistic behavior outside the firm. Our results indicate that, compared to a piece‐rate scheme, a tournament scheme leads to a greater decrease in non‐winning participants' altruistic behavior outside the firm when the original, incentivized task is more difficult compared to when it is less difficult. Consistent with our theory, participants' feelings of excessive entitlement partially mediate the interaction effect of incentive scheme and task difficulty on participants' altruistic behavior outside the firm. This study informs firms about how the design of its incentive scheme on employees' daily task inside the firm and the nature of that task can influence employee willingness to act altruistically outside the firm.

Mutual Monitoring and Team Member Communication in Teams

The Accounting Review 2020 95(5), 1-21
This study investigates whether the benefit firms can extract from team member communication to the team manager—who may use such information for rewarding individual team members—is affected by differences in the type of mutual monitoring information available to team members. We predict and find that team performance is higher when team members can observe only each other's effort than when they can observe both each other's effort and output levels; conversely, team performance is lower when team members can observe only each other's output than when they can observe both each other's effort and output levels. The intuition behind these results is that the type of observable mutual monitoring information creates different degrees of ambiguity regarding what should be considered a fair reward allocation for team members' contributions. Such ambiguity reduces the usefulness of team member communication to the manager for allocating rewards, resulting in lower team performance. Data Availability: Data are available from the authors upon request.

Bring the Noise, But Not the Funk: Does the Effect of Performance Measure Noise on Learning Depend on Whether the Learning is Experiential or Vicarious?

The Accounting Review 2020 95(4), 153-172
Performance measure noise can be a critical barrier to employees' learning. Using an experiment, we examine whether the effects of performance measure noise on employees' learning depends on the type of learning in which employees engage: experiential versus vicarious. We predict and find performance measure noise has a more deleterious effect on learning when such learning occurs experientially rather than vicariously. Specifically, we find experiential learners demonstrate less learning as performance measure noise increases, but vicarious learners show no such effect of performance measure noise. Collectively, our findings suggest performance measure noise and learning type play important roles in the extent to which firms realize the decision-facilitating benefits of performance measurement systems. In particular, since much of the learning in modern organizations occurs vicariously, our findings suggest performance measure noise may not be as detrimental to employees' learning as previously thought.