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Making Do with Less: Working Harder during Recessions

Journal of Labor Economics 2016 34(S1), S333-S360 open access
There are two obvious possibilities that can account for the rise in productivity during recent recessions. The first is that the decline in the workforce was not random, and that the average worker was of higher quality during the recession than in the preceding period. The second is that each worker produced more while holding worker quality constant. We call the second effect, "making do with less," that is, getting more effort from fewer workers. Using data spanning June 2006 to May 2010 on individual worker productivity from a large firm, it is possible to measure the increase in productivity due to effort and sorting. For this firm, the second effect-that workers' effort increases-dominates the first effect-that the composition of the workforce differs over the business cycle.

Who Gets Hired? The Importance of Competition among Applicants

Journal of Labor Economics 2018 36(S1), S133-S181 open access
Being hired into a job depends not only on one’s own skill but also on that of other applicants. When another able applicant applies, a well-suited worker may be forced into unemployment or into accepting an inferior job. A model of this process defines over- and underqualification and provides predictions on its prevalence and on the wages of mismatched workers. It also implies that unemployment is concentrated among the least skilled workers, while vacancies are concentrated among high-skilled jobs. Four data sets are used to confirm the implications and establish that the hiring probability is low when competing applicants are able.

The Value of Bosses

Journal of Labor Economics 2015 33(4), 823-861
How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, we estimate supervisor effects and find them to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by more than adding one worker to a nine-member team would. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.

Landing the First Job: The Value of Intermediaries in Online Hiring

Review of Economic Studies 2016 83(2), 810-854 open access
Online markets for remote labour services allow workers and firms to contract with each other directly. Despite this, intermediaries—called outsourcing agencies—have emerged in these markets. This article shows that agencies signal to employers that inexperienced workers are high quality. Workers affiliated with an agency have substantially higher job-finding probabilities and wages at the beginning of their careers compared to similar workers without an agency affiliation. This advantage declines after high-quality non-affiliated workers receive good public feedback scores. The results indicate that intermediaries have arisen endogenously to permit a more efficient allocation of workers to jobs.

Who Benefits from Online Gig Economy Platforms?

American Economic Review 2025 115(6), 1857-1895 open access
Online labor platforms for short-term, remote work have many more job seekers than available jobs. Despite their relative abundance, workers capture a substantial share of the surplus from transactions. We draw this conclusion from demand estimates that imply workers' wages include significant markups over costs and a survey that validates our surplus estimates. Demand-side search frictions and differentiated characteristics prevent workers from competing away supply-side surplus. Finally, we show that applying traditional employment regulations to online gig economy platforms would lower job posting and hiring rates, reducing aggregate surplus for all market participants, including workers.

Founder‐CEO Compensation and Selection into Venture Capital‐Backed Entrepreneurship

Journal of Finance 2024 79(5), 3361-3405 open access
ABSTRACT We show theoretically that a critical determinant of the attractiveness of venture capital (VC)‐backed entrepreneurship for high‐earning potential founders is the expected time to develop a startup's initial product. This is because founder‐CEOs' cash compensation increases substantially after product development, alleviating the nondiversifiable risk that founders face at startup birth. Consistent with the model's predictions of where the supply of entrepreneurial talent is likely to be most constrained, we find that technological shocks differentially altering the expected time to product across industries can explain changes in both the rate of entry and characteristics of individuals selecting into VC‐backed entrepreneurship.

When Should Public Programs Be Privately Administered? Theory and Evidence from the Paycheck Protection Program

The Review of Economics and Statistics 2025
Abstract When should private companies allocate public resources? In our model, delegation is attractive when delay is costly, the impact of funds is similar across firms, and government and private objectives are aligned. We use novel firm-level survey data to measure heterogeneity in the impact of the Paycheck Protection Program and to assess whether banks targeted loans to high-impact firms. Banks did target loans to their most valuable pre-existing customers. However, we find that treatment effect heterogeneity is moderate, suggesting that delegation was likely superior from the government’s perspective to delaying loans to improve targeting.

Workplace Knowledge Flows*

Quarterly Journal of Economics 2020 135(3), 1635-1680 open access
Abstract We conducted a field experiment in a sales firm to test whether improving knowledge flows between coworkers affects productivity. Our design allows us to compare different management practices and isolate whether frictions to knowledge transmission primarily reside with knowledge seekers, knowledge providers, or both. We find large productivity gains from treatments that reduced frictions for knowledge seekers. Workers who were encouraged to seek advice from a randomly chosen partner during structured meetings had average sales gains exceeding 15%. These effects lasted at least 20 weeks after the experiment ended. Treatments intended to change knowledge providers’ willingness to share information, in the form of incentives tied to partners’ joint output, led to positive—but transitory—sales gains. Directing coworkers to share knowledge raised average productivity and reduced output dispersion between workers, highlighting the role that management practices play in generating spillovers inside the firm.